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[Solved] Not registered although registration is validated at installation
I am using FSUIPC for a long time. I bought my registration for FSUIPC7 on 2021-09-24 on Simmarket. I Installed FS2024 and installed also the new version of FSUIPC7, v7.5.6. At the end of the installation I see the registration window with my name, my email adress and my registration code. After clicking for registration I see the message: FSUIPC Registrationdetails have been validated.
But, as I start FSUIPC7 .5.6 I see that the program is not registred and therefore the tab Assignments is missing in FSUIPC. In the FSUIPC log file I see "User name=" "and User Addr=" ". Clearly signing that internally it does not regognize my name and address, although I saw it in the registration window.
In The FSUIPC7.ini I don't see any sign of my name, emailadress and registration code.
Can you help solve this problem. I am not able now to change assignments of my yoke.
That is very strange...could you please attach your FSUIPC7.log file and I will take a look.
Posted by: @wim-jongejanIn The FSUIPC7.ini I don't see any sign of my name, emailadress and registration code.
Your license details won't appear in the FSUIPC7.ini file. They are stored in your FSUIPC7.key file, and the name and address is logged in the FSUIPC7.log file
Posted by: @wim-jongejanI see that the program is not registred and therefore the tab Assignments is missing in FSUIPC. In the FSUIPC log file I see "User name=" "and User Addr=" ".
Ok, if its not logging your details then FSUIPC7 cannot read your FSUIPC7.key file. Is this present in your FSUIPC7 installation folder?
There could be a few reasons for this problem:
- you ran the installer as admin. Do not do this - run the installer with standard privileges
- you are running FSUIPC7 from a different folder. This would indicate that you have multiple copies installed.
- you installed FSUIPC7 in or under a windows protected folder. Do not install FSUIPC7 under a windows folder, such as Program Files or Documents.
Check the above and show me / attach your FSUIPC7.log file as well as your InstallFSUIPC7.log file.
John
I see my name, address and FSUIPC key clearly in the FSUIPC7.key file. I find it strange that although these data appear in the validation window and registration is approved I have a not registered version running.
@wim-jongejan Yes, it is very strange. As I said, please attach the necessary files and I will take a look...
Could you also please let me know either your FSUIPC7 order number or your email address used to purchase the license.